Creator Tips
Trust & Safety Team
3 min read
Running a Mifund campaign takes focus, stamina, and a lot of trust—in your community and in the tools supporting your launch. Unfortunately, scams across the internet continue to evolve, and creators occasionally encounter bad actors trying to take advantage of their momentum.
The good news is that most scams follow predictable patterns. Once you know what to look for, they’re much easier to spot and avoid.
Below are three of the most common issues our Trust & Safety team sees today, along with practical steps you can take to protect yourself and your project.
1. Scammers impersonating Mifund
One of the most common tactics is impersonation. Scammers may pose as Mifund staff to try to access your account, payment details, or personal information.
What legitimate communication looks like
All official communication from Mifund will:
Come from mifund.biz@gmail.com
Cellphone number or WhatsApp number 081 357 2517
• Messages about “account issues” urging immediate action
• Links to unfamiliar third-party websites
• Requests for passwords, payment info, or verification codes
• Poor grammar or unusual tone compared to official communications
If you receive a suspicious message, don’t respond or click any of the links. Mark it as spam to move it out of your inbox and into your spam folder.
2. Backers dropping pledges (and pressure tactics)
Creators sometimes receive unusual messages from users claiming to be backers or threatening to withdraw their pledge unless the creator communicates off-platform.
In most cases, this isn’t necessary. Until you enter fulfillment, you generally should not need to communicate with backers outside Mifund.
What to do if this happens
If someone:
Asks to move communication off Mifund
- Pressures you with threats about their pledge
- Seems unusually focused on backer data or engagement
- Do not engage. Instead, report the comment so our team can review it.
3. Third-party marketing scams
Many scammers pose as marketing experts or agencies promising guaranteed success, large numbers of backers, or insider access to crowdfunding audiences.
These offers often involve upfront payments and vague deliverables — and rarely deliver meaningful results.
How to evaluate opportunities safely:
Be cautious of guarantees around backer numbers or funding totals
- Research collaborators thoroughly before committing
- Ask for references and documented campaign results
- Avoid paying upfront without clear scope and terms
When in doubt, ask
If something feels off, trust your instincts. Our Trust & Safety team is here to help.
You can always reach out to mifund.biz@gmail.com if you’re unsure about a message, user, or offer. Reporting suspicious activity helps protect the entire Mifund community.
Running a campaign is hard enough. A little vigilance will go a long way in protecting your project.